Privacy Policy

Wild Nut Limited, trading and acting under the brand name “Wild Nut”, are committed to protecting and respecting your privacy. This policy (together with our terms and conditions at https://www.wildnut.co/terms-conditions/) and other documents we refer to in this policy (or our terms and conditions) set out how we will use your personal information and who it will be shared with.

Please read the following carefully.

• WHAT INFORMATION DO WE COLLECT ABOUT YOU?
• We may collect and process the following data about you, (“your information”):
• information that you submit online via our site through placing orders, making requests, taking part in competitions and registering to receive materials, samples or newsletters;
• any correspondence you send to us or communications you have with us (e.g. our contact centre social media or applications that interact with our site);
• details of your visits to our site and the resources that you access (which may include, amongst other things; traffic data and communication data); and
• details of transactions you carry out or orders you place through our site.
• We are aware that your information may be confidential and we will protect the confidentiality of your information in accordance with our normal procedures and legal requirements.
• We only collect and process your personal data for the uses described under section 2 below.
• HOW WILL WE USE YOUR INFORMATION?
• We use your information in the following ways:
• to ensure that our site’s content is presented as effectively as possible for you (legitimate interests of Wild Nut);
• for our internal purposes, such as research and analysis, quality control, detection of fraud, site performance, system administration, so that we can provide you with enhanced services (legitimate interests of Wild Nut);
• to notify you about changes to our products and services, provided that you agreed to this (consent);
• to provide you with information, products or services that you request from us, or which we feel may interest you, provided of course that you agreed to this (consent);
• to run competitions and promotions, provided of course that you agreed to this (consent);
• to create reports to assist with future marketing (legitimate interests of Wild Nut);
• to carry out our obligations arising from any contracts with you and for billing and delivery purposes (performance of a contract);
• to enable you to participate in interactive features of our site, when you choose to do so (consent);
• to contact you to ask you for your view and opinions or to take part in surveys we complete from time to time, when you agree to participate (consent);
• for complaint handling purposes (compliance with a legal obligation by Wild Nut); and
• for answering questions and replying to feedback (legitimate interests of Wessanen).
• We may monitor your use of our site, including your IP address, operating system and browser type, for system administration and to report aggregate information to our advertisers, if you agreed to these types of cookies (consent). This is statistical information about our users’ browsing actions and patterns and does not identify any individual.
• We only keep your information for as long as is necessary.
• COOKIES
• We may use “cookies” to collect the information referred to and track your use of our site. Cookies are small data files which gather information about your use of our site and help us to provide you with a good experience when you browse our site. For more information about “cookies”, why we use them and how to refuse cookies, please see our Cookie Policy https://www.wildnut.co/cookie-policy/
• MARKETING
• We may contact you with information about our products and services from time to time, provided of course that you agree (consent). In case you are a customer, we may provide you with marketing information regarding similar products to the ones which you purchased from us (legitimate interests).
• If you agree, we may also pass your information to our chosen partners who may contact you to provide marketing information about their products and services (consent).
• If you are a customer who purchased our products and do not want us to use your information in this way, please tick the relevant boxes on the form when we collect your information. You may ask us at any time not to use your information for marketing purposes by contacting us: info@wildnut.com

• HOW DO WE KEEP YOUR INFORMATION SECURE?
• We will only disclose your personal information to third parties with whom we have a processing agreement or that have agreed in writing to provide an adequate level of protection for your personal information. In general, the third-party providers used by us will only collect, use and disclose your personal information to the extent necessary to allow them to perform the services they provide to us..
• If you have a username, password or other login details which enable you to access certain parts of our site, you must not allow any other person to use them and must treat them as confidential. If you believe or suspect that someone else knows your login details you must contact us at info@wildnut.co as soon as possible.
• To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. Any payment transactions will be encrypted using SSL technology.
• Unfortunately, the transmission of information via the internet is not completely secure. Although we will apply our normal procedures and comply with legal requirements to protect your information, we cannot guarantee the security of your information transmitted to our site and any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
• Our site may from time to time contain links to and from other websites. If you follow a link to any of those sites, please note that those sites ought to have their own privacy policies and that we do not accept any responsibility or liability for those sites or for their privacy policies. Please check those privacy policies before you submit your information to those sites. Please also see our terms and conditions at https://www.wildnut.co/terms-conditions/ for further provisions relating to other websites.
• CHILDREN
• Protecting the privacy of the very young is especially important. For that reason we will never collect or maintain information from those we actually know are under 16, and no part of our site is structured to attract anyone under 16.
• By using this site, you represent that you are at least the age of majority in your country of residence, or that you are the age of majority in your country of residence and you have given your consent to allow any of your minor dependents to use this site. As a parent, you can provide us with your consent by contacting us through this email address: info@wildnut.co.
• CHANGES TO THIS PRIVACY POLICY
• Any changes we may make to our privacy policy in the future will be posted on this page. Such changes will take effect immediately upon their posting on the site. You should therefore review this policy on a regular basis to ensure that you are aware of the up to date version from time to time. Where we consider appropriate we will also notify you by e-mail.